Performance Measurement

There are many ways in which you can measure, objectively, employee performance in your business. Two useful measures are:

Absenteeism, when considered as a %, can give a reasonable guide to underlying issues in your business. It must be considered in context but, if it is higher than the average for your industry, fluctuates widely or differs significantly between departments there may be issues which HRknowhow can help you address. Absence has obvious financial implications but there are other costs to your business and it is important to consider strategies that will help to reduce the problem.

The rate of labour turnover in your business, considered over a given period of time, is an indicator of whether this is at a healthy level or is a source of concern. A certain level of turnover is beneficial but a high level is likely to have a negative impact on the success of your business. This can be seen most clearly in the loss of expertise and the cost, both financially and in terms of time, of recruiting and retraining new employees.

The underlying issues are likely to be diverse and complex but include the culture of your organisation, your reward package, factors leading to lack of commitment or poor recruitment and selection in the first instance.

If you would like to discuss your performance measures contact us for an initial discussion.